Where do you ship to?

We can ship to most places in the EU. To get a shipping quote for delivery outside of the UK please email us and let us know what you would like and where you need it shipped to.

How much does delivery cost?

UK Delivery is from £6.95 ex VAT and FREE on orders over £75.

For shipping outside of the UK please contact us for a personalised quote.

Do you ship outside of the UK?

We ship throughput the EU. For shipping outside of the UK please contact us for a personalised quote.

Do I need to register to shop with you?

No you don’t. But if you’d like to all you need to do is add a password during checkout. Then when you shop with us next time (we really hope you will!) then your delivery address will already be there in your account so it’ll be super-quick for you.

What payment types do you accept?

We accept Paypal, Visa Credit and Debit cards, Mastercard and Bank Transfer.

Once your funds have been received we will ship your goods.

Can I get a refund if I need to?

Of course, if the item is unused and in the condition in which it was sent. Just email us first with details of what you need to return and why and we’ll get back to you with return instructions.

You’ll need to pay for the postage cost for any returns unless we instruct you otherwise. Our email address is mail@absorbentmats.co.uk.

Original delivery charges are non-refundable.

Can I get a sample?

Sure! Swatches cost £2 each but delivery is free in the UK (delivery outside of the UK is £4). You can add a swatch of a product to your basket from the product page drop-down. Swatches are approx 10cm x 10cm

What are your Terms and Conditions?

They are all very straightforward. You can read them here: Terms & Conditions